Shipping & Delivery

When you order a luxury watch, you want to know when it will arrive. We provide a tracking number immediately, allowing you to check your order's status anytime.

Customs Made Simple
With our efficient global network, customs clearance is a breeze. Say goodbye to unexpected costs or delays.

Guaranteed Delivery
If your package goes missing, we promise to send a replacement at no additional charge. Your happiness is our mission.

Hassle-Free Returns
If you’re not completely satisfied, start a return within 7 days of delivery. Our Returns page has all the details you need.

Delivery Times
Most watches arrive within 2-3 weeks. Special requests with extra gold may take up to 6 weeks. We cover any customs fees for you.

Crafting Your Watch
Our artisans take 5-14 days to craft your watch, followed by 3-7 days for shipping.

Sign for Security
A signature is required upon delivery. If you’re unavailable, the courier will attempt delivery two more times before returning it to us.